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FAQs

Can fish tank filter cotton be reused?

Feelrejoices’ fish tank filter cotton is reusable but requires regular cleaning and replacement to ensure its effectiveness.

Over time, fish tank filter cotton will accumulate a large amount of waste and dirt, causing the filtering effect to decrease.

In order to reuse fish tank filter cotton, it needs to be cleaned regularly to remove dirt on its surface. The frequency of cleaning depends on the size of the tank, the number of fish, and the keeping conditions.

Although fish tank filter cotton is reusable, it needs to be replaced regularly as it gradually loses its adsorption capacity. The replacement cycle is generally 4 to 6 months, and the specific time depends on the usage of fish tank filter cotton.

What should I do if the heating effect of the fish tank heating rod deteriorates?

If the heating effect of the fish tank heating rod becomes poor, it may be due to a variety of reasons. Here are some suggested workarounds:

1) Clean up scale
After long-term use, scale may accumulate on the surface of the fish tank heating rod, affecting the heat dissipation effect. Use a soft brush or sponge to clean the surface of the fish tank heating rod to ensure that scale does not affect the heating effect.

2) Check the connection cable
Problems with the connecting wire may cause poor current transmission and affect the heating effect.
Make sure that the connecting wire of the fish tank heating rod is not frayed or broken. If there is any problem, replace the connecting wire in time.

3) Check the position of fish tank heating rod
Heating rods are best installed in areas with relatively strong water flow to promote uniform water temperature.
Make sure the fish tank heating rod is installed in the appropriate location of the fish tank to ensure even distribution of water temperature.

4) Check whether the fish tank heating rod is aging
After long-term use, the fish tank heating rod may age, resulting in poor heating effect.
Check the appearance of the fish tank heating rod. If there is obvious aging or damage, consider replacing the heating rod with a new one.

What to do if scale accumulates on the surface of fish tank heating rod?

Regularly cleaning the scale on the surface of fish tank heating rod is an important step to maintain stable heating effect. The accumulation of scale may affect the heat dissipation effect of the fish tank heating rod, resulting in poor heating effect. The following are the steps to treat scale on the surface of fish tank heating rod:

1) Use a soft brush or sponge to clean
Use a soft brush or a damp sponge to gently wipe away the scale on the surface of the fish tank heating rod. Avoid using hard objects or metal brushes to avoid scratching the surface of the heating rod.

2) Use vinegar solution
If the scale is more stubborn, you can use a white vinegar solution to clean it. The acidity of white vinegar can help dissolve limescale.

3) Check the cleaning effect
After cleaning, carefully inspect the surface of the fish tank heating rod to ensure that the scale has been removed.

4) Reinstall the fish tank heating rod
After the cleaning is completed, reinstall the fish tank heating rod into the fish tank and make sure the connecting wires and power supply are normal.

What is the shipping cost?

We use DHL Express as our shipping method and offer you free shipping site-wide.

That is to say, as long as you purchase any piece of aquarium supply on our website and complete the payment, you can enjoy our free shipping service regardless of the quantity you purchase.

Can I change my order information?

Before payment, please carefully check whether your order information is correct and make sure to leave and fill in the correct: recipient, phone number, shipping address, and email address.

After you place an order, you will usually receive a confirmation email containing your order details.

Once an order is shipped, this information cannot be changed.